Fequently asked questions
Can I have more than one template?
Absolutely. You can have as many different templates as you like. Use different layouts for press releases, newsletters or even different companies or client groups.
How long does it take to get my account setup?
A DEMO Account can be set up usually within 1 business day. Allow 1-3 business days to set up your account with your own templates designed and configured.
Can you furnish me with an email list?
No we can not supply email lists or databases to you. It is against New Zealand law for you to email people who you do not have express permission to email. VirtueMailer takes spam seriously. Commercial messages must be sent only when you have express consent, inferred consent, or deemed consent.
Can I create separate subscriber lists?
Yes you can create as many subscribers lists as you need. You can have separate sign up forms for each one or a single form that subscribes you to multiple lists.
Can I put a subscribe form on my website?
Absolutely. We can provide you with a subscribe form on your website, or email the code directly to your web designer.
Can I display my newsletters on my website?
Yes we can add some html code that will automatically display your sent campaigns on your website.
Can I use my existing CRM software or database to manage my subscribers?
Yes all data can be imported and exported from our system and into almost any CRM package.
Can I have a demonstration of the system before I sign up?
Absolutely. Contact us to arrange a fully functional demonstration.
When people reply to my newsletters will the emails come to me?
Yes when you create an email marketing campaign you choose the email address and reply address that the email is sent from.
Do you offer bulk discount pricing?
If you send more than 5,000 emails per month you may apply for a bulk discount. Talk to us directly to find out exactly what we can offer you.
Can you send my campaigns for me?
Yes - VirtueMailer offers a managed service. Contact us if you would like us to create and send your email marketing campaigns.
